Quixotic Design Co. (“we,” “us,” and “our”) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Quixotic Design Co. of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Quixotic Design Co. decides to make use of any personally identifiable information on file, in a manner different from that which was stated when this information was initially collected, the user or users shall be promptly notified. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Quixotic Design Co., and it governs any and all data collection and usage by us. Through the use of www.quixoticdesignco.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Quixotic Design Co. does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites collect, make use of and share the information collected.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information we collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.
This website collects various types of information, such as:
· Voluntarily provided information which may include identifying information such as your name, location, social media handles, and email address, and billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. We may conduct voluntary surveys to collect demographic information so we may better understand our users.
· Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant or during which we are providing products and services you requested; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
Quixotic Design Co. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties and Quixotic Design Co. does not participate in targeted advertising or profiling, so no opt-out method is needed.
Quixotic Design Co. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.quixoticdesignco.com
Quixotic Design Co. may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
Quixotic Design Co. uses various third-party social media features including but not limited to instagram.com, facebook.com, pinterest.com and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Quixotic Design Co.’s control.
Disclosure of Information
Quixotic Design Co. may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered, to include processing payments and administering our website;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be determined, in which case Quixotic Design Co. shall not attempt to re-identify the information;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service; and,
· as necessary to maintain, safeguard and preserve Quixotic Design Co.’s rights.
It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
Non-Marketing Purposes
Quixotic Design Co. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Quixotic Design Co. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
Quixotic Design Co.'s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to hello@quixoticdesignco.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Quixotic Design Co. will continue to adhere to this Policy with respect to any personal information previously collected.
Consumer Rights Under State Privacy Laws in the United States of America
You may have certain consumer rights under your respective state’s laws typically including the following, but which may vary from state to state:
• Access: You can request whether we collect Personal Information about you and you may request a copy of such Personal Information. Your copy of your Personal Information will be in a portable format that should be readily transferable to another entity, if feasible.
• Correction: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such information.
• Deletion: You can request that we delete some or all of your Personal Information from our systems, subject to various exceptions, including without limitation, the need to retain such data to complete a transaction you requested, to retain records for legal purposes, or other reasons authorized by law.
• Withdrawal of Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our products and services.
To exercise these rights, please contact us at hello@quixoticdesignco.com and provide the identifying information your provided when you registered with us and identify the right (Access, Correction, Deletion, or Withdrawal of Consent) that you wish to exercise. In the event we are unable to verify your identity, we may have to request additional information. If we decline to act on your request or if you are not satisfied with our response, you may submit an appeal to us at hello@quixoticdesignco.com. If you are still not satisfied, you may submit a complaint to your respective state’s Attorney General or the department designated to receive such consumer complaints.
Links to Other Websites
Our website does contain links to affiliate and other websites. Quixotic Design Co. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Notice to European Union Users
Quixotic Design Co.'s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. By providing personal information to us, you are consenting to its transfer, storage and use as described in this Policy.
Your Rights under the General Data Protection Regulation ("GDPR")
Under the regulations of the General Data Protection Regulation ("GDPR") you have certain rights when you provide your personal information to us. These rights are as follows:
· The right to be informed: You may request that we inform you of whether we collect your personal information and how we intend to use such personal information.
· The right of access: this means you have the right to request access to the data we hold about you.
· The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected.
· The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. · The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications.
· The right of data portability: this means you can request a copy of your information.
· The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it.
You may exercise the above rights by sending an email to hello@quixoticdesignco.com. Please identify the right that you desire to exercise, and provide the identifying information that you used to create your account so we may verify your identity.
In addition to the rights above, we encrypt or anonymize your personal information whenever feasible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is breached. For more details regarding our security protections see the section below or visit our website at www.quixoticdesignco.com.
Security
Quixotic Design Co. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. However, given the current technology, we cannot guarantee that our security measures will be 100% successful in protecting your personal information or that the internet services that we use will protect your information against every attempt at unauthorized access.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email address:
Email: hello@quixoticdesignco.com